Lay-by Ts & Cs

Minimum value – Lay-by is available on purchases of $100 or more.

Deposit – Each new Lay-by requires a minimum 20% deposit, or as agreed by both parties

Exclusions – Lay-by is not available for Home Delivery only (certain exemptions apply), clearance, vouchers, perishable products and products specifically excluded in- store or in promotional materials.

Term – Standard lay-by is available on a 12-week term and must be paid in full and collected by the finalisation date printed on the receipt.

Payments – Minimum fortnightly payments are required and can be paid electronically or in store

Additional Payments – In addition to the minimum fortnightly payments, you are able to make unlimited installments during your lay-by term.

Payment Methods - Permitted payment methods are Visa, MasterCard, debit cards displaying a Visa or Mastercard logo and direct debit. Accepted gift cards and cash can also be used for in store Lay-bys.

Storage Fee – A storage fee may apply for items stored during Christmas trade (November and December)

Cancellation – If you cancel your Lay-by, fail to make payments when they are due, or fail to collect Lay-bys by the due date we will refund you all amounts paid, minus a restocking fee of up to 20% of the Lay-by total.

No Modification – Lay-by orders cannot be modified.

Collection – The Lay-by must be paid in full before goods can be taken.

Identification – Photo identification is required in-store when collecting your Lay-by order, changing contact details, requesting a replacement Lay-by receipt, or cancelling your Lay-by.

Privacy – Bicycle Fix respects our customers’ privacy. Personal information may be used to administer your Lay-by. View the Bicycle Fix Privacy Policy online or contact

Promotional layby - During promotional events, these terms and conditions may vary. See for updated information.